Shipping policy

At [Store Name], we want to make sure your pet accessories reach you safely and on time.

Processing Time

Orders are processed within 1–3 business days after payment is confirmed.

Delivery Time

Delivery typically takes 2–5 business days, depending on your location and the delivery service.

Please note that delivery times are estimates and may be affected by public holidays, weather, courier delays, or other circumstances beyond our control.

Shipping Fees

Shipping fees are calculated and displayed at checkout based on your delivery location and order.

Order Tracking

Once your order has been shipped, you may receive tracking information via [email/WhatsApp/SMS], where available.

Delivery Address

Please ensure that your delivery address and contact details are correct before completing your order. We may not be responsible for delays or failed deliveries caused by incorrect information provided by the customer.

Delayed or Missing Orders

If your order has not arrived within the expected delivery period, please contact us at [Email Address/Phone Number] so we can assist you.